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| Shipping & Returns |
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Terms and Conditions
By using our website and buying products from us you are agreeing to our Terms & Conditions as set out below.
BREAKAGES
If your product should not arrive in perfect condition you should notify us as soon as possible. If the product is
visibly damaged on delivery you should refuse delivery and request that the product is returned to us and we will
replace it free of charge when we are notified of this by you.
PRICES AND PAYMENT
All prices are quoted in Sterling. Prices can change at any time without notice. Payment is accepted by Visa,
Mastercard, Paypal and Personal cheques (personal cheques will have to clear prior to dispatch of product).
DELIVERY
Deliveries should be received within 7 working days of being ordered.
Please contact us if you have not received your product within 14 working days. At peak times, particularly
Christmas, your product may take longer to arrive so we do ask you to place your orders as early as possible to
avoid disappointment. If you do have any special requirements regarding delivery please contact us and we will do
our best to facilitate you.
Deliveries are made during business hours (usually between 9 AM and 5 PM) and somebody must be present to take
delivery. If no one is home at the time of delivery a slip will be left by the post office for you to arrange a
convenient time to receive or collect the product.
If you think you (or the recipient) won't be home to accept the product you can choose to have it delivered to a
business address.
It is mandatory that a contact number is provided for all delivery addresses.
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